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Terms of Use

Last updated: November 14, 2026

1. Agreement to these terms

These Terms of Use (“Terms”) are an agreement between you and Ditstek Canada [full legal entity name], of [registered address, city, province, postal code], Canada (“Ditstek”, “we”, “us”). They govern your use of cenvetra.com and its marketing pages (the “Website”). By using the Website you accept these Terms. If you use it on behalf of an organization, you confirm that you have authority to accept them for that organization. If you do not agree, please do not use the Website.

2. About the Website

The Website gives general information about Cenvetra, a care-operations software platform, and lets you contact us. We may change, suspend or discontinue any part of the Website at any time without notice.

3. Not medical, clinical or legal advice

Content on the Website is for general information only. It is not medical, clinical, regulatory, legal or financial advice, and it does not create a professional relationship. Cenvetra is administrative and operational software. It is not an electronic health record, a medical device or a substitute for professional judgement. Anyone with a medical emergency should contact local emergency services.

Statements about privacy, security and regulation describe our design approach. They are not a representation that any organization’s use of Cenvetra meets the legal requirements of its jurisdiction. Each organization is responsible for its own compliance and should take advice from qualified professionals.

4. The Cenvetra platform

Access to and use of the Cenvetra platform, including its web portal, mobile apps and AI features, is governed by a separate written subscription or pilot agreement between Ditstek and the customer organization, together with any data processing or Business Associate Agreement. If those documents conflict with these Terms, they prevail for the platform. Plans, features and availability described on the Website may vary by region and may change before you sign.

Product screens and figures shown on the Website use synthetic demonstration data. They are illustrations, not real people, organizations or outcomes.

5. Acceptable use

You agree not to:

  • use the Website in a way that breaks any law or infringes anyone’s rights;
  • attempt to gain unauthorized access to the Website, our systems or any other user’s data, or probe, scan or test their vulnerabilities without our written permission;
  • interfere with the Website, for example by introducing malware or placing an unreasonable load on our infrastructure;
  • scrape, copy or harvest content or contact details by automated means, except for standard search-engine indexing;
  • send us personal health information about any individual through our contact channels; or
  • misrepresent your identity or your affiliation with any organization.

If you believe you have found a security vulnerability, please report it responsibly to info@cenvetra.com (subject line “Security”) and give us reasonable time to fix it before disclosing it.

6. Intellectual property

The Website and its content, including text, graphics, logos, design, illustrations and code, are owned by Ditstek or its licensors and protected by copyright, trademark and other laws. “Cenvetra” and the Cenvetra logo are trademarks of Ditstek [registration status to be confirmed]. You may view and print pages for your own internal evaluation of Cenvetra. Any other use requires our written permission.

7. Feedback

If you send us ideas or suggestions about Cenvetra, you agree that we may use them without restriction or compensation. This does not give us any rights to your confidential information or personal information, which we handle as described in our Privacy Policy.

The Website may link to or rely on third-party websites and services, such as fonts or scheduling tools. We do not control them and are not responsible for their content or practices. Your use of them is subject to their own terms.

9. Forward-looking statements

The Website may describe planned features, regions, such as Europe and the Middle East, or integrations. These describe current intentions, not commitments, and may change. Please do not rely on them when deciding to purchase, unless they are included in a signed agreement.

10. Disclaimers

To the fullest extent permitted by law, the Website is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components.

11. Limitation of liability

To the fullest extent permitted by law, Ditstek and its affiliates, directors, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from or related to your use of the Website. Our total liability for any claim relating to the Website will not exceed CAD $100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You agree to indemnify and hold Ditstek harmless from claims, losses and expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Website.

13. Governing law and disputes

These Terms are governed by the laws of the Province of [Province] and the federal laws of Canada that apply there, without regard to conflict-of-law rules. The courts located in [City, Province] have exclusive jurisdiction over any dispute arising from these Terms or the Website, unless applicable consumer-protection law gives you the right to bring proceedings elsewhere.

14. General

  • Changes. We may update these Terms by posting a new version with a new “Last updated” date. Continued use of the Website after that means you accept the changes.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Not enforcing a provision is not a waiver of our right to do so later.
  • Entire agreement. These Terms and our Privacy Policy are the entire agreement about the Website. They do not replace any signed agreement for the Cenvetra platform.
  • Language. The parties have requested that these Terms be drawn up in English. Les parties ont exigé que les présentes conditions soient rédigées en anglais.

15. Contact

Ditstek Canada
[Registered address, city, province, postal code], Canada
Email: info@cenvetra.com